Unable To Udate Apps On Mac Accept App Account Page

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If there are app updates available, you will see a notification bar once you enter the Manager. Simply click on the Update all button to have all your apps updated automatically. Wait for the updates to finish before you quit the Manager. Mac App Store is the simplest way to find and download apps for your Mac. To download apps from the Mac App Store, you need a Mac with OS X 10.6.6 or later.

Good afternoon Marcila8,


Welcome to the Apple Support Communities!


Unable

I understand you have some apps on your Mac that are not updating even though you clicked OK when prompted to accept them in the App Store. Which apps are they? Are they Apple apps like Pages, Keynote, or Numbers? Were these apps originally installed using your current Apple ID or a different one?


I would suggest first making sure you have a Time Machine backup of your Mac on an external drive - Back up your Mac with Time Machine. Then:


  1. Restart your Mac to refresh it and reestablish a connection to the internet.
  2. Open the Applications folder in Finder.
  3. Of the five apps, drag the one you rarely use to the Trash can.
  4. Open the App Store and try to download that one app again.
  5. If successful, repeat with the other four apps.




Unable to udate apps on mac accept app account page login

If these steps do not resolve your issue, please reply to this thread with the additional information requested, and I'll do my best to help you.


Enjoy your day!

Jul 24, 2019 2:27 PM

Some sizeable number of people are experiencing an issue with the App Store at the moment. On an affected account, when attempting to download a pending app update or a whole new app, users are presented with a dialog to accept new Apple Media Services Terms & Conditions.

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The problem is that if you press accept, the same legal screen appears again asking to approve or reject the new terms and conditions. This process repeats indefinitely and the download completely stalls.

Update: TechCrunch has now reported that Apple has “deployed a fix” and the bug should be resolved “in a matter of hours” as the patch is rolled out. The fix is being applied server-side, so users won’t need to make any changes to see the problem resolved.

It’s not clear exactly how many people this is affecting, but we received several tips from readers, and there is a huge number of complaints on Twitter to the Apple Support account on the subject.

Unable To Udate Apps On Mac Accept App Account Page Login

The issue arises on both the public iOS 12.2 releases and the iOS 12.3 beta seeds. Apple is yet to acknowledge the issue and the Apple Support system status page currently reports all services as ‘available’.

@AppleSupport hey, what is wrong with AppStore? This endless loop will not go away. I have tried everything. (Restarting, signing-out-in, etc) pic.twitter.com/q5U2T9JHpV

Unable To Udate Apps On Mac Accept App Account Page

— Toms Briņķis (@TomsBrinkis) April 25, 2019

If you are affected by this, your best bet is to just give up and wait until Apple fixes something server-side. There are no known workarounds at this time.

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